Hotel Manager at La Vista Garden Hotel - Morogoro


Job Title: Hotel Manager
Location: Morogoro
Deadline: 06th June, 2019

Job Description
Duties and Responsibilities

  • Manage operations in all hotel departments.
  • Maintaining the hotel’s inventory
  • Manage front desk operations such as guest check-in and check-out, room inventory, and incoming phone calls.
  • Supervise staff members and delegate tasks as necessary.
  • Oversee daily shift process ensuring all team members adhere to standard operating procedures.
  • Train, direct, resolve issues, coach and counsel team members to ensure quality operation.
  • Interacting with hotel guests to ensure exceptional customer experience.
  • Inspecting guest rooms and all other hotel areas for cleanliness and to ensure that hotel protocols are being followed.
  • Resolve customer complaints in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
  • Performing other duties as assigned, requested or deemed necessary by management.


Qualifications

  • At least two years experience in a similar position in the hospitality industry
  • At least a Diploma in Hotel Management
  • Capable of managing a team
  • Knowledge of Hotel Reservation systems and front office systems
  • Confident and Friendly personality
  • Well presented with excellent spoken and written Kiswahili and English
  • Excellent customer service skills
  • Exceptional communication and interpersonal skills


How to Apply
If you meet the above requirements send your CV and copy of your certificates to lavistagarden@gmail.com

Hotel Manager at La Vista Garden Hotel - Morogoro Hotel Manager at La Vista Garden Hotel - Morogoro Reviewed by Naijajobscan on May 08, 2019 Rating: 5

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