Job Opportunity at HR World Limited, Service Centre Technician



HR WORLD LIMITED

POSITION: Service Centre Technician

Qualifications :

  • Bachelor's degree in Computer Science or any IT related field
  • From 3 years experience in related field in technical help desk team.


Responsibilities;

  • Strong troubleshooting skills & demonstrated abilities to diagnose&analyse software issues.
  • Experienced with quality&performance monitoring process.
  • Serve as a single first point of contact for the customer&system users for solution service & support.
  • Coordination with the field service&support & IT support teams to ensure that all correctibe maintenance are fulfilled.
  • Ensure internal & external SLA' s are met
  • Management of work on incidents, problems and change requests.
  • Manage solutions-related trainings for the customer & taxpayer system users.

Interested candidates may send their CV (Ms.Word format only) to recruitment@hrworld.co.tz
before 10th June 2019.

Only shortlisted candidates will be contacted.

Job Opportunity at HR World Limited, Service Centre Technician Job Opportunity at HR World Limited, Service Centre Technician Reviewed by Naijajobscan on May 24, 2019 Rating: 5

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